I had a rod break yesterday while making an easy cast. Academy took back the combo with no receipt, and I left with a new combo for just a few bucks. I was really pleased with the hassle free return.
My 9,2 crappie pole I bought in March from BPS in Leeds broke at the forth eye from the tip as I was flipping a big shell cracker into the boat last week. I had no receipt. They replaced it no questions asked.
I had one break on the very first trip last year, it was from Sportsmans and and they did NOT want to warranty it, I demanded a manager and it was exchanged.
Academy has been great to me I went in January and seen this fishing kayak that was originally 499 I seen a tag on it for 399 that said expires dec 1. So I called the manager over and acted like I didn't see the expired part and he said since it was left on there they will honor it. So I was cheesing the whole way home